Welcome to https://wellopethealth.com (the “Website”), operated by Wello Pet Health Company Limited (“Wello”, “we”, “us”, or “our”).
By accessing or using the Website, you agree to comply with these Terms of Use. If you do not agree with any part of these Terms, please stop accessing or using the Website.
1. Scope of Application
These Terms of Use apply to all users who access, view, submit information through, or otherwise interact with Wello’s Website.
The Website currently mainly provides information about Wello’s products and services and allows users to submit contact information for consultation or to receive information from Wello.
The Website currently does not support user account registration, user login, product pricing display, or online payment.
2. Changes to these Terms
Wello reserves the right to modify, update, or replace these Terms of Use at any time to reflect changes to the Website, business operations, or legal requirements.
The updated version will be posted on the Website. Your continued access to or use of the Website after the Terms have been updated means that you agree to the revised Terms.
3. Use of the Website
You agree to use the Website only for lawful purposes and in accordance with these Terms. When using the Website, you must not:
- Use the Website for unlawful, fraudulent, or harmful purposes.
- Submit false, misleading, impersonating, or rights-infringing information.
- Interfere with, disrupt, or affect the normal operation of the Website.
- Attempt to gain unauthorized access to systems, servers, databases, or restricted areas of the Website.
- Distribute malware, malicious software, spam, or any content that may harm the Website or other users.
- Copy, exploit, scrape, or use Website content for commercial purposes without Wello’s prior written permission.
4. Information Provided by Users
When you submit information through forms on the Website, you represent that the information provided is accurate, complete, and does not infringe the rights of any third party.
Wello may use the information you provide to contact you, respond to consultation requests, send information related to our products or services, or for other purposes described in our Privacy Policy.
The collection, use, and protection of your personal information are governed by Wello’s Privacy Policy.
5. Product and Service Information
The content on the Website is provided for general informational purposes regarding Wello’s products, services, and activities.
Wello makes reasonable efforts to ensure that information on the Website is accurate and up to date. However, Wello does not guarantee that all information on the Website is always complete, accurate, current, or error-free at all times.
Product or service descriptions, images, and other information on the Website do not constitute a sales commitment, quotation, professional advice, or binding contract between Wello and users unless confirmed by Wello in writing.
6. Not Veterinary or Medical Advice
Any content on the Website related to pet health, if available, is provided for general informational purposes only and is not intended to replace advice, diagnosis, or treatment from a veterinarian or qualified professional.
If your pet shows any abnormal health symptoms, you should contact a veterinarian or qualified pet healthcare provider for timely advice and treatment.
7. Intellectual Property Rights
Unless otherwise stated, all content on the Website, including but not limited to text, images, icons, logos, designs, layouts, graphics, videos, documents, and interface source code, is owned by or lawfully licensed to Wello.
You may not copy, modify, distribute, publish, republish, display, transmit, or use any content on the Website for commercial purposes without Wello’s prior written consent.
8. Links to Third-Party Websites
The Website may contain links to third-party websites, platforms, or services. These links are provided for user convenience only.
Wello does not control and is not responsible for the content, policies, practices, or security of any third-party websites or services. When accessing external links, you should review the applicable terms of use and privacy policies of those third parties.
9. Suspension or Changes to the Website
Wello reserves the right to suspend, limit, modify, replace, or discontinue all or part of the Website at any time without prior notice, including changes to content, features, or contact forms.
Wello shall not be liable for any loss, damage, or inconvenience arising from Website interruption, modification, maintenance, technical error, or discontinuation.
10. Disclaimer
The Website and all content on the Website are provided on an “as is” and “as available” basis. Wello makes no representations or warranties, whether express or implied, regarding the accuracy, reliability, availability, suitability, or completeness of the Website or its content.
To the maximum extent permitted by applicable law, Wello shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to your access to, use of, or inability to use the Website.
11. Indemnification
You agree to indemnify and hold harmless Wello, its personnel, representatives, partners, and related entities from any claims, losses, liabilities, costs, or demands arising from:
- Your use of the Website in violation of these Terms.
- Information you provide through the Website that is inaccurate or infringes third-party rights.
- Any violation of law, intellectual property rights, or privacy rights of others.
12. Governing Law
These Terms of Use are governed by and interpreted in accordance with the laws of Vietnam, unless otherwise required by mandatory applicable laws.
Any dispute arising out of or relating to the use of the Website shall first be resolved through good-faith negotiation between the user and Wello. If the dispute cannot be resolved through negotiation, it shall be resolved in accordance with the laws of Vietnam.
13. Contact Information
If you have any questions, requests, or feedback regarding these Terms of Use, please contact us at:
Wello Pet Health Company Limited
Email: admin@wellopethealth.com
Website: https://wellopethealth.com